Privacy Policy

BY USING THE “TRADOMATIX” SITE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY.

Privacy Policy

This privacy policy (“Policy”) describes the manner in which (“TRADOMATIX”) collects Personal Information (defined below) from you, how we store, use, process and disclose such Personal Information, and the steps we take to protect such Personal Information.

“We”, “our” and “us” refer to TRADOMATIX. “You” and “your” refer to the current and former visitors to the Website (defined below) and/or the Users (as defined below), as applicable.

By accessing the Website or using the TRADOMATIX Product (defined below), you have read and understood, and agree to our processing of your Personal Information in accordance with this Policy.

It is strongly recommended for you to return to this page periodically to review the most current version of the Policy.

TRADOMATIX is committed to maintain the confidentiality, integrity and security of all Personal Information of our Users. It is important to read the entire Policy carefully as some of the provisions affect your legal rights and obligations.

1. Definition

Account means the account created by the User on the Website after successful completion of registration.

Authorized Representative means an employee, director and/or authorised representative of an Organisation who is specifically authorised to register on the Website on behalf of the Organisation to apply for the TRADOMATIX Product.

Organisation shall mean a sole proprietorship, a partnership, a company, limited liability partnership or such other body corporate.

Personal Information is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank details, email address, your image, government-issued identification numbers, biometric data, date of birth, marital status, employment information and financial information.

Processing means all activities involving the handling of personal data, such as collecting, recording, holding, storing, organising, adapting, altering, retrieving, using, disclosing, transmitting, transferring, disseminating, making available, aligning, combining, correcting, erasing, destructing personal data, whether by TRADOMATIX or any other third parties.

TRADOMATIX Product means our proprietary technology, or such other services purchased or subscribed to by the Organization, whether through the Website or otherwise.

Usage Information means information that we automatically collect about how you access and interact with the TRADOMATIX Product.

User means any Authorised Representative or Organisation (as the case may be) registered on the Website for use of the TRADOMATIX Product.

User Data means any Personal Information submitted by the User or the Authorised Representative on behalf of the User, to or in relation to the TRADOMATIX Product.

Website means the domain www.tradomatix.com.

2. Information We Collect

2.1 User-Provided Information: This Policy applies to User Data collected from you such as details pertaining to your name, nationality, state/city of residence, residential address, e-mail address, date of birth, gender,

contact number/mobile number, bank account details and signature image which may be shared/ uploaded by you, as and when you avail any TRADOMATIX Product, and to which TRADOMATIX may become privy to.

2.2 Information We Automatically Collect: In addition to information you provide to us, we automatically collect Usage Information. This Usage Information is a key part of how we improve your experience on our Website and provide you with more personalised services. We may use various technologies to collect and store such Usage Information in connection with the TRADOMATIX Product. These may include things like cookies, browser web storage (e.g. HTML5), web beacons and similar technologies.

2.3 Third Party Web Beacons and Third-Party Buttons: We may display third-party content on the Website, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third-party content on the Website. Additionally, we may implement third party buttons (such as “like” or “share” buttons, social media buttons, etc.) that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons are collected directly by these third parties, not by TRADOMATIX. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.

3. Consent

3.1 By providing User Data as mentioned hereinabove, you consent to TRADOMATIX (including its marketing channels) to contact you through SMS, call, e-mail, push notifications, social media and/or other channels that may be used for communication from time to time and with follow-up communication in relation to the TRADOMATIX Product, for imparting product knowledge, offering promotional offers running on the Website, and various other offers offered by TRADOMATIX. If you do not wish to receive the aforesaid communications from us or if you want to withdraw any consent which you have previously given, please contact the privacy officer via the contact details stated in this Policy.

3.2 The usage of the Website may also require you to provide consent for keying in/uploading your User Data (including but not limited to user IDs and passwords).

4. How We Use the Information We Collect

We use the User Data in a variety of ways in providing the TRADOMATIX Product and operating our business, including the following:

4.1 To operate, maintain, enhance and provide all features of the TRADOMATIX Product, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to Users, and to process and deliver entries and rewards in connection with promotions that may be offered from time to time on the Website.

4.2 For training and quality monitoring.

4.3 To understand and analyze the usage trends and preferences of our Users, to improve the TRADOMATIX Product, and to develop new products, services, features, and/or functionality.

4.4 To contact you for administrative purposes such as customer service or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties and you hereby consent to receiving such communications by agreeing to these terms.

We may use cookies and Usage Information to: (i) personalize the TRADOMATIX Product, such as remembering information about you so that you will not have to re-enter it during your visit or the next time you visit or use the Website ; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of the TRADOMATIX Product and third-party marketing activities; (iv) monitor

aggregate site usage metrics such as total number of Users, features used, and pages viewed; and/or (v) track your interactions, submissions, status or other activities on the Website.

We will not retain User Data you provide for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other applicable law for the time being in force. Upon the de-activation of your Account in accordance with the Terms of Service, we will cease to use and hold any User Data saved for the retention of such data for the purpose of satisfying applicable legal obligations.

5. When We Disclose or Transfer your Information

Except as described in this Policy, we will not disclose User Data to third parties without your consent. We may disclose information to third parties anywhere in the world (if applicable) in the following circumstances:

5.1 When we collaborate with third parties to provide or improve TRADOMATIX Product- We may work with other third parties to provide website and application development, hosting, maintenance, and other services for us. These third parties may have access to or process information about you as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.

5.2 As part of a corporate change – User Data maybe disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of any bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

5.3 Business or marketing purposes – We may make certain aggregated, automatically-collected, or otherwise non-personal information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our Users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the TRADOMATIX Products.

5.4 For legal reasons – We may disclose User Data if required to do so by applicable law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

5.5 With your consent – There may also be other limited contexts in which we share specific types of User Data with your consent.

6. Your Privacy Choices

You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Website. You may update, correct, or delete your Account information and preferences at any time by accessing your Account preferences page on the Website. If you wish to delete, access or amend any User Data that you have shared with us, you may contact us via our contact details detailed below. If you wish to withdraw consent that you have given to this Privacy Policy, you may contact us via our contact details detailed below. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of applicable legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial emails from us by sending your request to us by contacting us via our contact details detailed below. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us through the Account preferences page on the Website.

Please be aware that if you opt out of receiving commercial emails from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the TRADOMATIX Product you have applied or opted for.

7. Data Security

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain as required by applicable law. We have implemented up to date standard for all processes supporting the development and delivery of TRADOMATIX Product. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

8. Confidentiality of Login ID and Password

You are responsible for maintaining the security of your login ID and password for your Account and must not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at [email protected]. We are not responsible if someone else accesses your Account through the login credentials they have obtained from you or through a violation by you of this Policy.

9. Changes and Updates to this Policy

We may amend or update our Policy. Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. We may provide you with notice of material amendments to this Policy, as appropriate, and update the “Last Modified” date at the top of this Policy. Your continued use of the TRADOMATIX Product confirms your acceptance of our Policy, as amended. If you do not agree to our Policy, as amended, you must stop using the TRADOMATIX Product.

10. Contact Us

If you have any concerns or questions in relation to this Policy, you may address them to our privacy officer whose name and contact details are as follows:

Email us at [email protected].

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